By engaging Proper Home Energy Inc for Energy Advising services, you agree to the following terms of business:

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Fees and Payment

• Work is billed incrementally at the time of service, unless otherwise agreed in writing.

• For existing home energy evaluations, pre-payment is required.

• Quoted prices are valid for 30 days from the date of quotation; thereafter, fees may be subject to change.

• Applicable taxes, including 5% GST, will be added to all invoices.

• Invoices are due upon receipt.

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Travel and Site Visits

• Travel within the Kootenay and Kootenay Boundary region is provided free of charge.

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Scope of Work

• Our services cover the agreed-upon scope at the time of engagement.

• Fees are inclusive of project discussions, and include any updates made to insulation levels, window specifications and mechanical systems between pre-permit and final occupancy.

• Significant redesigns, or additional work outside of the agreed scope will be billed at $140/hour.

• Any changes to project information or documentation provided by you may affect timelines, fees, and outcomes.

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Client Responsibilities

• You confirm that all information you provide to Proper Home Energy is true, accurate, and complete.

• You agree to promptly provide updated information or documentation if circumstances change.

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Rebates and Incentive Programs

• Proper Home Energy provides guidance on rebate and incentive programs (including FortisBC programs) but is not responsible for your eligibility or compliance with program requirements.

• All rebates will be paid directly to the registered builder, in accordance with FortisBC terms and conditions, unless otherwise approved in writing by the registered builder.

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Limitation of Liability

• Proper Home Energy will exercise reasonable care and skill in providing services but does not guarantee specific outcomes (including rebate approvals).

• We will not be liable for any losses, costs, or damages arising from your failure to meet program requirements or provide accurate information.

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Termination

• Either party may terminate services by providing written notice. Fees for work completed up to the date of termination will remain payable.

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Governing Law

• These Terms of Business are governed by the laws of British Columbia, Canada, and any disputes will be subject to the jurisdiction of the courts of B.C.